- Billing, Account & Settlement queries
- Application status tracking
- Update product settings
- Till Reporting Portal queries
- Closure request - Terminal return only (TID closure)
- Closure request - Merchant Account cancellation (MID & TID closure)
- Other settlement queries
- Settlement queries - Reconcilation
- Settlement queries - Missing funding
- Other billing queries
- Billing queries - Change in funding cycle
- Billing queries - Change in settlement method
- Onboarding queries - Terminal install
- Terminal queries
- General queries - Activate Least cost routing / Merchant choice routing
- General queries - Terminal configuration
- General queries - stationery request (e.g. receipt rolls)
- North America support request
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