If you are a new merchant who has recently joined Till, please allow 4 to 7 working days for the terminal to be installed after receiving the welcome email.
Articles in this section
- Till Reporting Portal queries
- Closure request - Terminal return only (TID closure)
- Closure request - Merchant Account cancellation (MID & TID closure)
- Other settlement queries
- Settlement queries - Reconcilation
- Settlement queries - Change in funding descriptor
- Settlement queries - Missing funding
- Other billing queries
- Billing queries - Fee discrepency
- Billing queries - Change in funding cycle