Read the article Why doesn't the funding amount match the settlement amount? to understand the potential reasons behind the missing fundings on your statement.
Articles in this section
- Till Reporting Portal queries
- Closure request - Terminal return only (TID closure)
- Closure request - Merchant Account cancellation (MID & TID closure)
- Other settlement queries
- Settlement queries - Reconcilation
- Settlement queries - Change in funding descriptor
- Settlement queries - Missing funding
- Other billing queries
- Billing queries - Fee discrepency
- Billing queries - Change in funding cycle