Terminal configuration may involve updating surcharge preferences, refund settings, settlement times, Mail Order/Telephone Order preferences, pre-authorisation preferences, cash-out limits, tipping preferences, etc. Please ensure you have specified the support you need in the form below. Typically, it takes 5 to 10 business days to configure and implement updates on an Ingenico Move500 terminal, and 2 to 3 business days for a Verifone T650p.
Articles in this section
- Billing, Account & Settlement queries
- Application status tracking
- Update product settings
- Till Reporting Portal queries
- Closure request - Terminal return only (TID closure)
- Closure request - Merchant Account cancellation (MID & TID closure)
- Other settlement queries
- Settlement queries - Reconcilation
- Settlement queries - Missing funding
- Other billing queries