General queries - Terminal configuration

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Terminal configuration may involve updating surcharge preferences, refund settings, settlement times, Mail Order/Telephone Order preferences, pre-authorisation preferences, cash-out limits, tipping preferences, etc. Please ensure you have specified the support you need in the form below. Typically, it takes 5 to 10 business days to configure and implement updates on an Ingenico Move500 terminal, and 2 to 3 business days for a Verifone T650p.

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