Announcements
North America User Guide
Online sign up
- When can I expect to receive my terminal or Payment Links after my application is approved?
- What products are available me when I sign up online?
- Where can I sign up with Till online?
- What is the funding schedule that I sign up for via online application?
- Which card schemes will I be able to accept if I sign up online?
- What is the Merchant Service Fee if I sign up online?
Terminals
Payment Links
- How to sign into the sub-division on the Payment Links Portal
- Who is liable if the customer doesn’t pay the next Buy Now Pay Later instalment via Payment Links
- When do I get the full payment value settled from FlipPay for Payment Links
- Why do I get a ‘No plans available’ message when I check Pay Later Eligibility on the Payment Links Portal
- Why am I getting an error message when I click 'Check Pay Later Eligibility' on Payment Links Portal
- How to enable Buy Now Pay Later feature on Payment Links
Till Merchant Portal
Merchant Gateway
- How to access and find API credentials on Payments Gateway
- How to reset access password on the Merchant Gateway
- How to edit API users and generate password on the Merchant Gateway
- How to activate 2 Factor Authentication on Merchant Gateway
- How to process a refund on Merchant Gateway
- Ecommerce API Reference Documentation
Virtual Terminal
- How to access the Virtual Terminal
- What functions are available on the Virtual Terminal
- How to process a transaction on the Virtual Terminal
- How to make a one-off purchase transaction on the Virtual Terminal
- How to process refund transactions on Virtual Terminal
- How to locate transactions on the Virtual Terminal
Settlements
Velocity
- How many Velocity Points for my business will I earn via Till Payments?
- Can my business transfer the Velocity Points earned through the Till program to an individual's Velocity Frequent Flyer account?
- How can I claim missing Velocity Points on my business' Velocity Business account?
- How will I be able to check the points credited to me from my Velocity offer?
- How do I sign up to earn Velocity Points for my business?
- Can I earn Velocity points on all Till products?