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How to navigate the Dashboard on the Merchant & Partner Portal

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Refer to the below video to navigate the dashboard.

Or check out the below sections

To get a quick overview of your business, click Dashboard on the side menu to get a snapshot of your business performance.

Till_Portal_Dashboard-Load.gif

Till_Portal_Dashboard-TimePeriod.png

Zendesk_Step02.png

Located in the upper-right corner of the dashboard, users have the option to choose their preferred transaction period from a dropdown menu.
Till_Portal_Dashboard-Performance.png

Zendesk_T360_Performance.png

Performance summary conveys the following about the business for the selected period.
Volume: This is the number of Sales transactions performed by the business
Transaction: This is the total revenue generated by the business
Income: This is the net income of business by deducting the refunds from Sales volume
Refunds: This is the total refund volume processed by the business
Chargebacks: This is the total amount of revenue that has been disputed by merchants’ customers 

Till_Portal_Dashboard-CardInsights.png

Zendesk_T360_Card-Insights.png

This shows a split of what type of cards are used by merchant’s customers to make their payments.
Till_Portal_Dashboard-PercentGrid.png

Zendesk_T360_Comparison.png

The top left-most tile shows a comparison of business performance for the selected period with an equivalent previous period. User can see if the business performed more or less than the previous period. User can see the difference in revenue and %.

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