How to enable reciepts on the Virtual Terminal



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Please note: this feature must first be set up on the back end, please send a request here if you enable the receipt feature on your Virtual Terminal.


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Once this feature has been enabled, when you complete the mandatory fields in the ‘Customer’ box it will generate a receipt that is sent to your customer and finance team.

  • Identification* will be displayed on the customer’s receipt
  • Email* enter the email address the customer would like to receive their receipt

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Before completing the transaction, make sure the ‘Email Verified’ box is ticked.

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To complete the transaction, select the ‘Start Transaction’ button at the bottom of the page.

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You will then receive a message on the screen indicating the payment was successful along with the ‘Reference Transaction ID’.

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If receipts are enabled, the customer will receive a receipt with the ‘Identification’ and ‘Reference Transaction ID’ referred to as the ‘Transaction Reference’.

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