At Nuvei, we’re committed to making your onboarding experience as smooth as possible.
This guide outlines the standard timeframes and key steps involved in setting up your merchant's payment product, so you know when to expect a terminal or online product for your merchant and when it will be ready to take payments.
When to expect your merchants to receive their payments products.
| Product | Estimated provisioning date after merchant application approval |
| Terminal | |
| PAX A920 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| PAX A910s | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| PAX A80 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Verifone T650p | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Ingenico Move5000 | Up to 10 working days including shipping* |
| Quest QT720 | 4 working days local to Sydney, 7 working days (with allowance for shipping*) |
| Online | |
| Hosted Payments Page | 4 working days |
| Online Gateway | 4 working days |
| Virtual Terminal | 4 working days |
| Portals | |
| Merchant & Partner Portal | 3 working days (only applicable to new merchants) |
| TMP | 3 working days |
*Shipping provider - Australian Post