Note: this article is only relevant to merchants who have access to the Payment Links portal.
If you have been using the Merchant & Partner Portal to manage payment links and settings, check out the section here. To request access to the Merchant & Partner Portal, submit a request here.
Once you’ve logged on, you will see 5 options on the sidebar. Select the Merchants tab, to view your organisation, and sub-divisions. When you hover over a sub-division, you will be able to sign into that sub-division by clicking the arrow.
Please note, if you require a new sub-division to be added, please reach out to the Customer Support team by submitting a ticket for assistance.
Merchant Dashboard
Once you have signed in, you will be able to see the dashboard of that sub-division, where you can:
- View recent payments
- Filter recent payments by different times and status (received, failed, refunded, etc)
- Request payment from a customer