Note: this article is only relevant to merchants who have access to the Payment Links portal.
If you are using Merchant & Partner Portal to manage payment links and settings, check out the section here. To request access to the Merchant & Partner Portal, submit a request here.
To request a new payment, head to the Payments page of Payment Links Portal, you can filter by transaction type by selecting different options on the top right. In this example, we are viewing payments received. You can change the timeframe of viewed payments by selecting the dropdown menu on the far right.
Select the Request Payment button on the top right to create a new payment request.
The following pop-up screen will appear:
Complete the compulsory fields in order to process a successful payment request:
- Email:
- Name:
- Phone Number: Use the drop-down on the globe to select your country code, or enter your country code into the phone number area.
- Amount:
- Payment Type:
- Unique Reference:
- Expiry: Add time limits on your payment requests to encourage prompt payments and incentivise special offers.
- Buy Now Pay Later (BNPL): Allow your customers more flexibility with their payments
Payment Request - Existing Customer
For existing customers, a payment request is prompted by inputting the email address. The customer's phone number and name do not need to be entered.
Please ensure all details displayed are still valid.
Then complete all the following fields to process the payment request:
- Amount:
- Payment Type:
- Unique Reference:
- Expiry:
- Form Template:
Please note: The 3D Secure Verification will help decrease the risk of fraudulent transactions.