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  3. PAX A77

How to process a refund for a specific transaction on a standalone PAX A77 (Terminal Connect)

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Navigate to Transactions

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Scroll to locate and select the transaction you wish to refund.

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Tap Refund

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Enter refund password

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Request your customer to tap their card on the terminal

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The terminal processes the refund and sends it to the card issuer (host) for approval

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The terminal will advise if the refund has been approved

 

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Select Send E‑Receipt to share the refund receipt via SMS or email.

Note: Refund receipts can be shared digitally via SMS or email.

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