How to process a MOTO refund transaction on a standalone PAX A77 (Terminal Connect)



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Select Other at the bottom navigation bar

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Select MOTO Refund

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Enter the purchase amount and tap Refund

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Enter the card details from your customer. Once the card details are entered, the terminal will start processing the transaction.

 

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When the transaction is processed on the terminal, it will be sent to the card issuer (Host) for approval.

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The terminal will advise if the transaction has been approved.

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Select Send E-Receipt to share the receipt via SMS or email.

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Note: The Send E-Receipt option allows the receipt to be shared digitally with the customer.

 

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