What should I do when the new terminal arrives?

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Upon receiving the new terminal, you will receive another email detailing the subsequent steps. Or you can also follow the below steps to activate the device.

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Connect to Wi-Fi.

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Enter your terminal user name and PIN. This will be sent to you in a separate SMS. If the internet at your business premises is poor and you are unable to log in to the terminal, check out the article here for assistance. 

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Your terminal is now activated. If the screen displayed below appears on your device, it indicates successful activation. If you have trouble activating your terminal, please contact our Customer Support team by submitting a request here.

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You're all set to transact! To learn how to process a transaction, follow the steps outlined here.

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