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PAX A80 terminal error codes

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The table below provides details of the supported ‘Error Response Codes’ generated by the:

 

Response code Display message POS message Receipt message Action
0 Approved APPROVED APPROVED Approve Transaction
1 Contact Issuer CONTACT BANK DECLINED Decline Transaction
      CONTACT ISSUER  
2/3 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
4 Contact Bank CALL SUPERVISOR DECLINED Decline Transaction.
      CONTACT BANK Contact Issuer.
5-7 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
8 Approved with Signature APPROVED APPROVED Approve Transaction. Verify Signature
9 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
12 Invalid INVALID TRANSACTION DECLINED Decline Transaction
      INVALID  
13 Invalid Amount INVALID AMOUNT DECLINED Decline Transaction
      INVALID AMOUNT  
14 Invalid Card No CARD NUMBER INVALID DECLINED Decline Transaction.
      INVALID CARD NUMBER Present Alternative Card.
15, 17 - 35 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
36 Bank Unavailable NO BANK DO MANUAL DECLINED Decline Transaction
      BANK UNAVAILABLE  
37 - 38 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
39 No Credit Account NO CREDIT ACCOUNT DECLINED Decline Transaction
      NO CREDIT ACCOUNT  
40 -41 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
42 No Account NO ACCOUNT DECLINED Decline Transaction.
      NO ACCOUNT Present Alternative Card.
43 - 50 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
51 Contact Bank CONTACT BANK DECLINED Decline Transaction.
      CONTACT BANK Contact Issuer.
52 No Cheque Acct NO CHEQUE ACCOUNT DECLINED Decline Transaction.
      NO CHEQUE ACCOUNT  
53 No Savings Acct NO SAVINGS ACCOUNT DECLINED Decline Transaction.
      NO SAVINGS ACCOUNT  
54 Expired Card EXPIRED CARD DECLINED Decline Transaction.
      EXPIRED CARD Contact Issuer.
55 Incorrect PIN PIN ERROR DECLINED Decline Transaction.
      INCORRECT PIN Retry Transaction.
56 - 60 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
61 Over Card Limit OVER CARD LIMIT DECLINED Decline Transaction
      OVER CARD LIMIT Present Alternative Card.
62 - 64 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
65 Over Card Limit OVER CARD LIMIT DECLINED Decline Transaction
      OVER CARD LIMIT Present Alternative Card.
66 - 74 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
75 Exceed PIN Tries EXCEED PIN TRIES DECLINED Card Blocked.
      EXCEED PIN TRIES Contact Issuer.
        Present Alternative Card.
77 - 90 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
91 Bank Unavailable NO BANK DO MANUAL DECLINED Decline Transaction
      BANK UNAVAILABLE  
92, 94 – 95 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
96 Retry SYSTEM MALFUNCT'N DECLINED Decline Transaction.
      RETRY Retry Transaction
97 Settlement TOTALS RESET SETTLEMENT  
  Totals Reset   TOTALS RESET  
98 - 99 System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
B5 Invalid Amount INVALID AMOUNT CANCELLED Cancelled Transaction
      INVALID AMOUNT  
CA Amt Exceeds AMT EXCEEDS PREAUTH CANCELLED Cancelled Transaction
  PreAuth Amt   AMT EXCEEDS PREAUTH  
CB Card Does Not PREAUTH NOT ALLOWED CANCELLED Cancelled Transaction.
  Allow Preauth   PREAUTH NOT ALLOWED Present Alternative Card.
CE Connection Failure CONNECT FAILED DECLINED Decline Transaction
      CONNECT FAILED  
CU Invalid Currency INVALID CURRENCY DECLINED Decline Transaction
      INVALID CURRENCY  
IP Incorrect Password INCORRECT PASSWORD INCORRECT PASSWORD Decline Transaction
N0 CPAT Seq Error CPAT SEQUENCE ERROR DECLINED Decline Transaction
      CPAT SEQUENCE ERROR  
N1   LOGON SUCCESSFUL   No Action Required.
N2 Pinpad ID Error PINPAD ID ERROR DECLINED Contact Nuvei
      PINPAD ID ERROR  
N3   APPROVED    
NA Not Allowed NOT ALLOWED NOT ALLOWED  
NF Original PreAuth PREAUTH NOT FOUND CANCELLED Cancelled Transaction
  Not Found   PREAUTH NOT FOUND  
NG PreAuth Already ALREADY CANCELLED PREAUTH Decline Transaction
  Cancelled   ALREADY CANCELLED  
NH Unknown Terminal UNKNOWN TERMINAL UNKNOWN Contact Nuvei
      TERMINAL  
OD Refund Limit OVER REFUND LIMIT DECLINED Decline Transaction
      REFUND LIMIT  
PE Preauth Already PREAUTH EXISTS DECLINED Decline Transaction
  Exists   PREAUTH EXISTS  
PF Power Fail POWER FAIL POWER FAIL No Action Required
PI Restricted Item RESTRICTED ITEM RESTRICTED ITEM  
PT Preauth Exceeds PREAUTH NOT ALLOWED DECLINED Decline Transaction
  Transaction Limit   PREAUTH NOT ALLOWED  
Q3 Refund Limit OVER REFUND LIMIT DECLINED Decline Transaction
      REFUND LIMIT  
Q5 Cancelled POWER FAIL CANCELLED Cancelled Transaction
  Power Fail   POWER FAIL  
Q6 Cancelled NO MANUAL CARD CANCELLED Cancelled Transaction
  No Manual Card   NO MANUAL CARD  
RC Cancelled CARD REMOVED CANCELLED Cancelled Transaction
  Card Removed   CARD REMOVED  
RI Cancelled ITEMS NOT ALLOWED CANCELLED Cancelled Transaction
  Items Not Allowed   ITEMS NOT ALLOWED  
S1 Sig Not Supported SIG NOT ALLOWED DECLINED Decline Transaction
      SIG NOT ALLOWED  
TL Signature Error SIGNATURE ERROR DECLINED Decline Transaction
      SIGNATURE ERROR  
TM Operator Cancelled OPERATOR CANCELLED OPERATOR CANCELLED Cancelled Transaction
TO Operator Timeout OPERATOR TIMEOUT OPERATOR TIMEOUT Cancelled Transaction
TY Cancelled CARD READ FAILED CANCELLED Cancelled Transaction
  Card Read Failed   CARD READ FAILED  
X0 Cancelled NO RESPONSE CANCELLED Cancelled Transaction
  No Response      
X7 TRAN CANCELLED DECLINED X7 DECLINED CODE X7 Decline Transaction
  SYSTEM ERROR   SYSTEM ERROR  
XX System Error SYSTEM ERROR DECLINED Decline Transaction
      SYSTEM ERROR  
Y1 Approved APPROVED APPROVED Offline Approve Transaction
Y3 Approved APPROVED APPROVED Offline Approve Transaction
Z1 Contact Issuer CONTACT ISSUER DECLINED Decline Transaction.
      CONTACT ISSUER Contact Issuer.
Z3 Contact Issuer CONTACT ISSUER DECLINED Decline Transaction
      CONTACT ISSUER Contact Issuer.
Z4 Contact Issuer CONTACT ISSUER DECLINED Decline Transaction
      CONTACT ISSUER Contact Issuer.
ZZ Logon Failed LOGON FAILED LOGON FAILED Retry Logon.

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