Navigate to Transactions.
Scroll and select the transaction wish to refund.
Tap refund.
Enter refund password.
Request your customer to present their card on the contactless card reader.
Once the card has been presented, the terminal will start processing the refund.
When the refund is processed on the terminal, it will be sent to the card issuer (Host) for approval.
The terminal will advise if the refund has been approved.