How to process a refund transaction on a Standalone PAX A920 terminal (Terminal Connect)



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Tap the Other.

Purchase Amount_Other.gif

 

 

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Tap Refund.

Other_MOTO Refund.gif

 

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Enter refund amount and tap Refund.

Refund Amount.gif

 

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Enter refund password.

Refund Password.gif

 

 

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Request your customer to present their card on the contactless card reader.

Refund_Tap Card.gif

 

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Once the card has been presented, the terminal will start processing the refund.

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When the refund is processed on the terminal, it will be sent to the card issuer (Host) for approval.

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The terminal will advise if the refund has been approved.

Refund Approved.gif

 

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