Before proceeding, kindly check if you have access to Broadband Internet at your location and ensure you have an Ethernet cable readily available. If Broadband Internet is not yet available, we recommend contacting your Internet service provider for assistance in setting it up. Additionally, please verify that the terminal and base have been successfully paired. For guidance on pairing, please refer to the article here.
To connect the standalone Ingenico Move5000 to the internet via Ethernet, check out the below steps
Plug the Ethernet cable into the back of the base.
Press Menu Key.
Press 4 to select Terminal.
Press 4 to select Host Comms.
Select ETH to switch the communications option to Ethernet.
Apart from Ethernet connection, the Ingenico Move5000 has the option to connect to the internet via Wi-Fi or Mobile 3G network. If you have set them up already, check out the article here for how to switch internet connection. Otherwise, check out the below articles on how to set them up.
- How to set up a Standalone Ingenico Move5000 to connect to Wi-Fi
- How to connect a Standalone Ingenico Move5000 to the internet through Mobile 3G
All internet options are available on new terminals and it is possible to switch communication configurations. If required, please contact the Customer Support team by submitting a ticket if you need assistance.