A refund transaction can be used for any:
- Returned goods purchased that are accepted under your returns policy
- Services that are terminated or cancelled
- Incorrect amount charged
Note: Your password will be set up at the time of terminal installation. If you’re unsure of your password, please contact the Customer Support team by submitting a ticket.
Press Menu on the home screen, and press 1 for Transaction.
Press 3 for Refund.
Enter refund amount and press Refund.
Enter your refund password and press Enter.
Request your customer to tap, insert or swipe their card.
Request customer to select an account.
Request customer to enter their PIN and press Enter.
An Approved acknowledgement displays once the sale has been successfully processed and the merchant receipt will print automatically.