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How to fix a VAA Error, Initialising Error or Communication Error on a Verifone T650p (Connect Express)

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If you encounter any VAA Error, Initialising Error or Communication Error on the terminal app (e.g. mx51, Terminal Connect or Connect Express), clearing the cache on your terminal might resolve it.

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Swipe down from the top and hit the Settings icon.

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Press Apps & notifications.

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Find the payment app (Connect Express, VAA Till or Terminal Connect) and click the relevant icon.

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Press Storage.

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Press CLEAR CACHE.

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Restart your terminal.

 

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