How to process a refund transaction on a Standalone Verifone T650p (Connect Express)



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To process a purchase transaction on an standalone Verifone T650p terminal with connect express as the terminal software, follow the below steps:

 

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On the terminal keypad, enter the transaction amount and tap Other and then tap Refund.

 

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Enter the passcode.

 

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Enter the refund amount into the keypad and select Next.

 

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The terminal will prompt the customer to Insert, Swipe or Tap their card.

 

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The terminal will prompt the customer to enter their PIN (if required) and then tap the Enter button.

 

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The terminal will process the refund and then will display Approved or Decline.

 

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The terminal may also prompt for a signature.

 

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Once the payment is successful, a message will appear and the terminal will prompt to print receipt for the merchant or print/email the receipt to customer.

 

 

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