Submit a request – Nuvei Help Centre

Nuvei Help Centre
Submit a request

Product enquiries
/ Technical support

Want to update product configurations or order stationaries?

Application
status tracking

Are you new to Nuvei or getting a new terminal?

Billing, Account
& Settlement queries

Not sure about the fees and fundings, or update account details?

Closure
request

Do you want to close your account or return your terminal?

North America
/ United Kingdom

From North America? Or query about the Till Reporting Portal?

Our support team will get back to you as soon as possible.

Have a specific request? Lodge a support ticket through one of the forms below.

Your email address

First Name

Last Name

Contact number

Account Name

Merchant ID(s)

Enter the relevant Merchant ID(s), and separate each ID with a comma (,) if you require support on multiple MIDs. Enter "N/A" if MID is not available to you (for new merchants only).

Cartons required

Each carton includes 50 rolls.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here

How can we help?

Our support team will get back to you as soon as possible.