General queries - Activate American Express acceptance



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Before requesting the activation of American Express (AMEX) acceptance on your Till Products, please ensure that you already have an account with American Express, and have included the AMEX ID in the request.

For online products, the activation process will take up to 1 business day. For terminals, it may take up to 5 - 10 business days to complete the activation.

All transactions processed through the AMEX card network will adhere to a fixed 2-day funding schedule. This timeline remains consistent regardless of the funding schedule you have chosen with Till.

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