How to process a refund on a Standalone Verifone T650p (Till Terminal Connect)



Have more questions? Submit a request

To process a How to process a refund on a Standalone Verifone T650p via Till Terminal Connect, follow the steps below:

 

Zendesk__Step01.png
On the screen, select Transaction Type then Refund from the drop-down menu.

 

Zendesk__Step02.png
Enter the Sale Amount including the decimal point then press the Green Tick in the keyboard.

 

Zendesk__Step03.png
Enter the Customer Reference No. (Optional)

 

Zendesk__Step04.png
Select Pay with Card

 

Zendesk__Step05.png
The terminal will prompt the customer to inset, swipe or tap card.

 

Zendesk__Step06.png
Once the Payment is successful, a message will appear, and the terminal will prompt to print receipt for the merchant or print/email the receipt to customer.

 

Articles in this section