Some merchants have reported a 'Network Disconnection' warning on their integrated terminals. Rest assured, this issue doesn't affect transaction processing. Here's what you need to know.
Important points
- The 'Network Disconnection' message appears when the terminal is idle, waiting for a POS transaction. Please ignore this message.
- Your ability to process transactions remains unaffected. Keep processing transactions via integrated mode as normal.
- Facing continuous disconnection or unpairing issues? Contact our support team via the Till Help Centre form for assistance.
Stay updated
If you need more information, please contact Till’s Support Team by submitting a ticket.
Thank you,
Your Team at Till
