26th May Update: The scheduled outage by our banking provider, The Commonwealth Bank, has been cancelled. Same-Day funding for transactions processed today (Friday, 26th May 2023) will not be affected.
You can reach us via email at support@tillpayments.com or by submitting a ticket through the Till Help Centre if you have any queries concerning the update.
We sincerely apologise for any inconvenience caused, and thank you very much for your understanding.
Your Team at Till
____________________________________________
A scheduled outage by our banking provider, The Commonwealth Bank, will cause a delay in Same-Day Funding for transactions processed on Friday, 26th May.
The scheduled changes will result in an outage lasting approximately 10 hours, starting from 10:00 PM AEST on 26th May and expected to conclude at 8:00 AM AEST on 27th May. During this period, Same-Day Funding will be affected, and funding for transactions processed on 26th May will occur the following day on Saturday, 27th May.
All merchants on Same-Day Funding arrangements will be affected by this delay. We sincerely apologise for any inconvenience caused by this outage.
Next steps
If you require further information or assistance, please do not hesitate to contact our dedicated support team. You can reach us via email at support@tillpayments.com or by submitting a ticket through the Till Help Centre.
We understand the significance of Same-Day Funding for our merchants and regret any inconvenience caused by this scheduled outage. We appreciate your understanding and patience during this period.
Thank you for your ongoing loyalty,
Your Team at Till
