How to perform a hard reboot on a Till Portable

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If your terminal is not responsive and you have already performed a reboot, you can take the battery* out of the terminal to hard reboot your Till Portable. If your terminal is still not responsive, please contact our Customer Support team by submitting a request here.


*On the backside of the Till Portable, slide the Battery Cover Hatch to the right. Remove the Battery Cover and pull the battery out.


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