How to add a tip on a PAX A920



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The tipping feature can be disabled or enabled depending on the merchant agreement. When the feature is enabled, the purchase transaction may request for a Tip. The following screens can be observed when the tipping capability is enabled:

 

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Initiate a Purchase transaction on the main menu. 

Till_Portable_Menu-Select_Purchase.gif

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Insert the transaction amount and press Done.

Purchase Amount.gif

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The terminal will prompt the customer to add a tip to the transaction. Press Yes to proceed with adding a tip.

Till_Portable_Transaction-Purchase-Tip-Yes.gif

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The screen shows the initial purchase transaction, the tip selected and the new total amount. Select the tip amount or Other Amount and press Next.

Till_Portable_Transaction-Purchase-Tip-EnterAmount.gif

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Add the tip amount if you select Other Amount and press Done.

Till_Portable_Transaction-Purchase-Tip-OtherAmount.gif

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Request your customer to present their card on the contactless card reader.

Till_Portable_Transaction-Purchase-TapCard.gif

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Once the card has been presented, the terminal will start processing the transaction.

Till_Portable_Transaction-Purchase-CardReadOK.gif

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When transaction is processed on the terminal, it will be sent to the card issuer (Host) for approval.

Till_Portable_Transaction-Purchase-ConnectingToHost.gif 

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The terminal will advise if the transaction has been approved. 

PAXA920_Purchase_Transaction Approved.gif

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