How to fix a frozen Verifone T650p with no response or not reading credit / debit card

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In case your Verifone T650p becomes unresponsive and is frozen, you can follow the steps below to restart your terminal.

Note: Ensure that the power cable is securely connected to the terminal.


Power off the terminal for 10 seconds.


Power on the terminal


Retry the transactions



Check out this article if the problem persists.


Reach out to the Till Customer Support team by submitting a request ticket if the problem persists.

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