Terminal communication configuration will be completed during the installation process. All communication options are available on new terminals and it is possible to switch communication configurations. If required, please contact the Customer Support team by submitting a ticket if you need assistance.
Your EFTPOS terminal has the following communication options available:
- Broadband internet (Ethernet setup)
- Broadband internet (Wi-Fi setup)
- Mobile 3G
- Integrated — PC EFTPOS (USB and Rs232 connectivity with 3G backup)
- Bluetooth (pair base to terminal)
Broadband internet (Ethernet setup)
Please ensure you have Broadband Internet available at your merchant site and have a supplied Ethernet cable. Please contact your Internet service provider to help set up Broadband Internet if not available. Please ensure the terminal and base have been paired for Bluetooth (refer section Bluetooth
Setup (pair base to terminal).
Plug the Ethernet cable into the back of the base.
Press Menu Key.
Press 4 to select Terminal.
Press 4 to select Host Comms.
Select ETH to switch the communications option to Ethernet.
Broadband internet (Wi-Fi setup)
Please ensure you have access to a Wi-Fi network. Please contact your Internet service provider to help set up if not available. Please ensure the terminal and base have been paired for Bluetooth (refer section Bluetooth Setup (pair base to terminal).
Press Menu key.
Press 4 to select Terminal
Press 3 to select Others
Press 3 to select Manager Menu.
Enter terminal password and press Enter.
Tap Control panel.
Tap Terminal settings.
Tap Communication means.
Tap Wi-Fi.
Tap Scan networks to find available hotspots.
Select the required network.
Use the keypad to enter the password for the selected Wi-Fi hotspot, then tap the green button to Enter.
When the password is entered correctly the message New Profile displays. The Wi-Fi symbol in the status header of the terminal displays green.
Bluetooth setup (pair base to terminal)
Note: Your password will be set up at the time of terminal install. If you’re unsure of your password please contact suppport@tillpayments.com.
Press Menu Key.
Press 4 to select Terminal.
Press 3 to select Others.
Press 3 to select Manager Menu.
Enter terminal password and press Enter.
Tap Control Panel.
Tap Communication Means.
Tap Bluetooth.
Tap Base.
Tap Association.
Tap New Base.
A message displays on the terminal to warn that the terminal will reboot.
The idle screen redisplays with the Bluetooth symbol in the status header of the terminal.
Switching communication options
Note: There will be a slight delay while the terminal connects to the new communication network.
Press Menu key.
Press 4 to select Terminal.
Press 3 to select Host Comms.
Use the F2 and F3 buttons to scroll to the communication option and press Enter.
