Please note: this article is only relevant to Australian and New Zealand merchants. If you are based in North America, please refer to the article here.
The Transaction section in TMP consists of different reports for merchant transactions. The reports available are:
- Chargebacks & Retrievals
- Funding Deposits
The authorisations report provides a detailed report of transactions authorised and/or declined by the processor before settlement. This includes all transactions that have been Approved/Declined/Voided by the Processor.
The report displays Merchant, Card number, Card type, Transaction type, Auth response, Auth code, Terminal ID, Transaction ID, Auth Amount and Auth Time.
Detail search can be found in the search field. The basic search grid allows users to search data based on Merchant/MID.
The advanced search grid allows you to search data based on Merchant/MID, Card number (last 4 digits), Auth code, Transaction ID, Auth amount, card type and Terminal ID. There is also a date range selection available to filter based on dates and search for specific merchants satisfying the given search criteria. Each field in the search grid is dependent on the other. For example, when the Terminal ID is selected, all other fields will only show data for that processor, in a drop-down menu.
You can also export the report to an excel file format.
The TR report consists of transactions that have been approved by the backend. The report will have transactions that have been successfully authorised and will also show refunds issued to the Cardholder. Click Transaction ID and the system will redirect to a drill down that has general Cardholder information and additional data on that transaction.
The Advanced search grid allows users to search data based on Merchant/MID, Card number (last 4 digits), Auth code, Transaction ID, Auth amount, Card type and Terminal ID.
With date range selection available, filter based on dates and search for specific merchants satisfying the given search criteria.
Chargebacks and Retrievals
In this tab, you'll find everything relating to chargebacks and retrievals. Click any record for more information on that chargeback or retrieval. You will find general and more detailed information for each record. Search and Export functions as above.
Funding Deposits (Settlements)
This report displays the funding deposit amount, also known as a settlement. Gross funding fee deduction occurs monthly, and net funding fee deductions occur daily.
Funding Deposits will display the following fields: Merchant, Funding date, Trace number, Funding currency, Settle Method, Settle Bankcards, Settle Nonbankcards, Chargebacks, Refunds, Reserves, Discounts, Net Deposit Amount, and Funding Status.
Reconciling Funding Deposits
From funding deposits, click on any Settle Bankcard to view all transactions associated with that settlement in the Transactions tab.
With funding deposits split per MID, it's extremely easy to reconcile each account through the Till Merchant Portal.
Transactions list from the funding deposit selected: